Dear Valued Customer,
Due to the escalating Coronavirus situation, we will be suspending “in person” visits to our office until further notice. We feel it is important to do everything possible to protect our customers and employees alike. However, we remain fully staffed, so please feel free to call or send questions or comments via email.
We are not anticipating any disruption in our heating oil delivery, propane delivery, and heating and cooling servicing ability. We do ask that if a fuel driver or HVAC technician needs to come into your home, please allow access through your basement if possible so we can practice social distancing.
In addition, we are temporarily reducing our minimum fuel delivery to 100 gallons. We hope this will be helpful to our Western Massachusetts customers during these uncertain economic times.
We appreciate your understanding in this matter and we appreciate your continued business!
Surner Heating Co., Inc.