Resources for Surner Heating Co. Customers

We operate our family business from the perspective of transparency; we want you to have all the information, so you can make the best decision for your Franklin or Hampshire County home and family. Check out the details on this page to learn more about propane safety information, frequently asked questions from our valued customers, and our blog feed, which features the latest news at Surner Heating.

About Us

Surner Heating has been in operation since 1963, and we’ve been family run since the start. In addition, our company is a Designated State of Massachusetts Woman-Owned Business; supporting us is supporting a local, minority business that has roots in your neighborhood linking back for decades. Our owners, technicians, and drivers are members of your community.


Propane Safety

Our family cares about your family, and that’s one reason why propane safety is such a high priority here at Surner Heating. The propane safety page linked below hosts a variety of resources for you and your family, including information like what to do if you think you smell propane gas, how to turn off your propane gas supply, and more. Any questions, please contact us right away.


Service Area

We are pleased to serve a variety of towns in Hampshire and Franklin Counties of Massachusetts, and we also cater to a handful of areas in Hampden County, MA. If you are interested in learning whether our service range includes your neighborhood, visit our service area page for a comprehensive list of the Massachusetts towns we visit regularly.



We’re always happy to answer your questions, but to save you time on the phone, we’ve compiled a list of frequently asked questions along with their answers. Browse this list of questions to see if you learn anything new, and if you don’t see your question, simply reach out and give us a call. We look forward to connecting with you.


Latest News

Our blog feed is updated regularly and contains features including energy-saving tips, propane safety information, the importance of annual service, reasons to upgrade to a high-efficiency heating or cooling system, and how to decide which type of equipment is the right fit for your home. Don’t forget to check back frequently—we add new blogs every month!